Q: How soon can I receive a response after submitting an inquiry?
A: We will reply within 24 hours on working days.
Q: Are you a direct manufacturer or a trading company?
A: We have our own factory and an independent international sales department (integrating production and sales).
Q: How to proceed with OEM/ODM customization?
A: If you have product drawings or samples, please provide them to us, and we will customize according to your requirements.
We will also offer professional product advice to maximize the performance of your design.
Q: Do you provide after-sales service overseas?
A: Yes, we have partnered service centers in key regions.
Q: What documents do you provide for export?
A: Full export package (Commercial Invoice, Packing List, Bill of Lading, COC, etc.).
Q: How do I place an order?
A: Contact us via email/phone for a quote, then confirm with a PO.